Shipping policy
Shipping Policy
Last Updated: July 4, 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy before placing your order.
Order Processing
- Orders are processed within 1β3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).
Shipping Times
Estimated delivery times are:
- United States: 5β12 business days
- Canada: 7β15 business days
- United Kingdom: 5β10 business days
- Australia & New Zealand: 7β15 business days
- Europe: 7β15 business days
- Rest of the World: 10β20 business days
Please note that these are estimated delivery times and are not guaranteed. Shipping times may vary due to customs processing, carrier delays, weather conditions, or periods of high demand.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping promotions or free shipping offers will be displayed during checkout.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Multiple Shipments
As we work with multiple suppliers and fulfillment centers, your order may arrive in separate packages. If this happens, you will receive tracking information for each shipment when available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Delayed Deliveries
While we strive to meet all estimated delivery times, unexpected delays can occur due to customs inspections, severe weather, transportation disruptions, or carrier issues. We appreciate your patience and understanding if delays occur.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately. We will do our best to update your address before your order ships.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date. Include your order number and photos (if applicable), and we will work with the shipping carrier and supplier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact our customer support team. We will be happy to assist you.